Team Zeus Blog

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Why Should You Avoid Using Public Mobile Messaging Apps for business?

Why Should You Avoid Using Public Mobile Messaging Apps for business?

In today’s world of global communication, smartphones facilitate easy connection with our peers, giving access to a myriad of mobile messaging apps such as Whatsapp, Viber or Facebook Messenger, which provide an alternative to SMS messaging. Indeed, very few smartphone users send text messages to their contacts, as they are not only expensive, but they also don’t offer the same additional functionality as messaging apps.

One of the most attractive aspect of some instant messaging apps in comparison to texts, is that they offer the possibility of communicating in real time with a group of users, as opposed to just one single person. This is why many mobile users have recently started to utilise their favourite personal messaging app to collaborate with their work colleagues. Despite the benefits that publicly-available messaging applications provide, we would recommend against using them in a work environment, because of the following reasons:

LACK OF CONTROL

One of the prime inconveniences of using a free instant messaging application is that a company has no control over the use of their employees’ account. So, conversations that members of staff will have with their teammates about your business dealings will be mixed amongst personal discussions with outsiders that take place on the same app.

Besides, the fact that the system isn’t solely dedicated to business use makes it difficult to define boundaries and a line of conduct to follow, so as to ensure that conversations don’t become too informal. For instance, it would be hard to ask your staff to avoid using a personal profile picture and to stop them from publishing personal content on their own profile via their status.

Conversely, certain members of your workforce may be reluctant about having to give out their private number to colleagues and use their own private profile. They may see this as a form of invading their privacy, yet they wouldn’t be kept in the loop as to what was discussed if they don’t join the group – creating a vicious circle.

SECURITY ISSUES

Some popular messaging applications like Whatsapp encrypt communications to ensure that the content remains private and is only accessible to the telephone’s owner. However, this isn’t enough to keep business information secure, as the chat history of your employees can be saved on their phone and there is no way for a firm to retrieve the data when someone leaves the company.

On the other hand, their user management functionality would also put your security at risk, as anyone is able to add participants to a group, which means that outsiders could gain access to your information. What’s more, if the size of the list of group members is significant, you may struggle to keep an eye on who was added or who should be removed from a group.

Another danger is that in the event of a phone being lost or stolen, somebody with malicious intent could look through your employee’s conversations and use it at the expense of your enterprise.

Additionally, most free messaging applications don’t comply with EU regulations as regards to data protection, as their data centre is often located outside the EU where laws may not be as strict. This is particularly problematic as your company itself must ensure the security of any client information that is shared amongst your staff.

LIMIT OF THE NUMBER OF MEMBERS

As most mobile messaging apps are free and are designed for personal use, the number of members in a group is restricted. As a consequence, such applications wouldn’t be adapted for companies with over 100 employees.

WE OFFER A BETTER SOLUTION: THE TEAM ZEUS NATIVE APPS

The Team Zeus application is a responsive communication and collaboration web application for enterprises, which is accessible on any devices. Thus, you can access Team Zeus on your phone by downloading our app.

BETTER MANAGEMENT OF CONVERSATIONS

One of the main advantages of Team Zeus – in comparison with public messaging apps – is that you can easily create different groups (no matter how big they are), and have separate conversations about different topics within the same group – as opposed to having to use a single thread for different discussions.

BETTER SECURITY

In contrast with public apps, Team Zeus keeps your internal conversations 100% secure, as not only all content that is shared between employees is encrypted, but access is limited to staff only. Besides, Team Zeus’s data centre is based in the EU and complies with the European General Data Protection Regulation, which makes it an appropriate mean of communication for colleagues to converse together.

Furthermore, Team Zeus also increases the security of your account by enabling companies to appoint administrators who are responsible for managing users and controlling the Team Zeus company account, via an audit trail which records all sensitive activities. In case a normal user changes phone, he/she can as well deny their old device access to Team Zeus.

Last but not least, the Team Zeus application goes beyond instant messaging, offering a to-do list, calendar and a range of other features designed to enhance your productivity.

So, what are you waiting for? Sign-up for Team Zeus now and download our application on your phone.

New Team Zeus Native Apps

“Stay connected with your work colleagues wherever you are using the Team Zeus native apps.”

Team Zeus Templates

With the recent release of the new version of Team Zeus we also announced an update to our native apps for Android and iOS devices. We want customers to benefit from the same experience that the new desktop version provides when using their mobile/tablet, allowing them to easily communicate with their co-workers after they leave the office – from anywhere and at any time.

Both apps match the new design of the platform and offer improved speed and stability compared to the previous mobile versions. If you haven’t yet updated to the latest version of our app, you will need to authorise your device on the platform by clicking “My Devices” in the right-hand drop down menu under your profile. You will then have to press the “Request Code” button to link Team Zeus to your phone, and a number will be displayed next to the button to enter when you login on the app via your phone or tablet.

Here is an overview of what to expect in the new versions of the Team Zeus Android and iOS apps:

Team Zeus App for Android Devices

Android app screenshot #1

Chat

Like on the desktop version, the main focus is the Inbox that centralises all the notifications from all the different tools (chat – calendar – to-do list). For the purpose of simplicity, elements in your Inbox are automatically categorised under the three following buttons: NewLaterRecently Viewed.

Android app screenshot #2 Android app screenshot #3

To take part in a conversation in one of the group you a member of, or in a team conversation in which you were added, just press the following button on your screen: . This will display your groups list, as well as the “Other conversations” button to gain access to non-group related conversations. Please note that you can also mark messages as read or add them to the “Later” section of your Inbox via the app.

Users can also easily upload and share files with their colleagues from their phones. A progress bar will be displayed when you attached a file, so that you can keep an eye on the progression of the upload and see when your file is uploaded and ready to be sent.

Android app screenshot #4 Android app screenshot #5

But one of the greatest advantages of the mobile app is the private chat tool, accessible via the button, which makes it quick and simple to chat with one of your colleagues. You can select a colleague from the list of people, or just type their name into the search bar, and click on their profile. Their online status is displayed, along with their last activity to avoid sending them a message if they are unavailable.

Calendar

One of the highlights of the new Android app, and something that we know many users were very much looking forward to, is that users have now access to the Team Zeus calendar on their phone/tablet. As a result, users can schedule events with their colleagues directly on their mobile device. To use this functionality, users will first have to sync their Team Zeus calendar with the calendar on their phone.

The calendar tool is featured in the left-hand menu, under the list of groups and conversations.

To-do list

Another great addition is that the Team Zeus to-do list is now also included on the Team Zeus app, which enables you to keep an eye on the work you have planned and to list any new tasks that may need completing.

The to-do list button is located in the left-hand menu under the Calendar button. To add a task, go to your list and simply click on the floating button at the bottom of your screen.

You can view completed tasks when clicking “Completed tasks” after pressing the arrow at the top.

Download the Team Zeus app now from Google Play – don’t forget to rate it if you like the latest improvements!


Get it on
Google Play

Team Zeus App for iOS Devices

Android app screenshot #1

Chat

If you have an iPhone or an iPad, the Team Zeus iOS app is a smart and straightforward solution to access Team Zeus on your mobile or tablet.

The home page of the Team Zeus iOS app features a menu that provides quick access to the different sections that are accessible via the app, including:

Android app screenshot #2 Android app screenshot #3

inboxInbox

Similarly to the desktop version, the focal point of the iOS app is the Inbox, which contains the streams from the different parts of Team Zeus. In this version, the Inbox is simplified and is split into three different categories: NewLaterRecent.

The app also enables you to mark items that are listed in the “New” section of your Inbox as read, or add them to the “Later” section if you want to respond to it at a later time.

groupGroups

Click this button to display your groups and take part in a conversation in a group you are a member of via your phone or tablet.

Android app screenshot #4

messageOther Conversations

Press “Other conversations” to display the team conversations you’ve joined and communicate with ease with people from different groups via your iOS device.

personPeople

Just like on the Android app, it is very easy to have a private chat via your iOS device with one of your teammates. Simply click “people” and click on the person in the list you wish to contact or type the name of your colleague and check their online status before you get in touch with them.

listTo-do list

As opposed to the old version of the application, users are now able to manage their personal to-do list easily via the iOS app.

Download the Team Zeus app now from iTunes and let us know what you think


Available on the
App Store

Alternatively, if you do not want to download our app, you can still access the mobile version on your phone or tablet. Download our app and connect to the world of Team Zeus when you are on the go using your mobile device.

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