Team Zeus Blog

Motivational musings from Mount Olympus and beyond.

Roadmap August 2017

At Team Zeus, we make regular updates to our application to improve users’ efficiency. This month we have the pleasure of introducing you to a new feature – the ‘Follow Group’ button – which you can find out more about below:

FOLLOW GROUP

Follow group icon, Team Zeus

If you are a member of a group, you can choose to ‘Follow’ it. Following a group affects the Inbox notification settings – new messages sent to a group are not added to your inbox, and you won’t receive any desktop notifications. Instead, you can choose to browse a group and read new messages at any time.

Every morning (at 8am by default), Team Zeus will send you a ‘Digest’ message, which includes details of all the groups you follow, the number of new conversations and new messages from the last 24 hours.

However, if you follow a group and receive a group message in which you are mentioned, you will also receive a new message in your inbox as ‘mentions’ override the ‘Follow’ settings.

If you prefer, you can choose to ‘Unfollow’ a group in the group settings or group directory to switch back to the standard notification mode.

Other users see who is following the group in the ‘Recipients’ list (follower icon).

This feature is handy for high-traffic groups (especially with automated workflows for new conversations) which you want to be a member of, but you don’t have to review every single new conversation or message.

If you have any suggestions to make regarding a new feature you would like us to offer as part of our application, please contact us now.

Why Should You Avoid Using Public Mobile Messaging Apps for business?

Why Should You Avoid Using Public Mobile Messaging Apps for business?

In today’s world of global communication, smartphones facilitate easy connection with our peers, giving access to a myriad of mobile messaging apps such as Whatsapp, Viber or Facebook Messenger, which provide an alternative to SMS messaging. Indeed, very few smartphone users send text messages to their contacts, as they are not only expensive, but they also don’t offer the same additional functionality as messaging apps.

One of the most attractive aspect of some instant messaging apps in comparison to texts, is that they offer the possibility of communicating in real time with a group of users, as opposed to just one single person. This is why many mobile users have recently started to utilise their favourite personal messaging app to collaborate with their work colleagues. Despite the benefits that publicly-available messaging applications provide, we would recommend against using them in a work environment, because of the following reasons:

LACK OF CONTROL

One of the prime inconveniences of using a free instant messaging application is that a company has no control over the use of their employees’ account. So, conversations that members of staff will have with their teammates about your business dealings will be mixed amongst personal discussions with outsiders that take place on the same app.

Besides, the fact that the system isn’t solely dedicated to business use makes it difficult to define boundaries and a line of conduct to follow, so as to ensure that conversations don’t become too informal. For instance, it would be hard to ask your staff to avoid using a personal profile picture and to stop them from publishing personal content on their own profile via their status.

Conversely, certain members of your workforce may be reluctant about having to give out their private number to colleagues and use their own private profile. They may see this as a form of invading their privacy, yet they wouldn’t be kept in the loop as to what was discussed if they don’t join the group – creating a vicious circle.

SECURITY ISSUES

Some popular messaging applications like Whatsapp encrypt communications to ensure that the content remains private and is only accessible to the telephone’s owner. However, this isn’t enough to keep business information secure, as the chat history of your employees can be saved on their phone and there is no way for a firm to retrieve the data when someone leaves the company.

On the other hand, their user management functionality would also put your security at risk, as anyone is able to add participants to a group, which means that outsiders could gain access to your information. What’s more, if the size of the list of group members is significant, you may struggle to keep an eye on who was added or who should be removed from a group.

Another danger is that in the event of a phone being lost or stolen, somebody with malicious intent could look through your employee’s conversations and use it at the expense of your enterprise.

Additionally, most free messaging applications don’t comply with EU regulations as regards to data protection, as their data centre is often located outside the EU where laws may not be as strict. This is particularly problematic as your company itself must ensure the security of any client information that is shared amongst your staff.

LIMIT OF THE NUMBER OF MEMBERS

As most mobile messaging apps are free and are designed for personal use, the number of members in a group is restricted. As a consequence, such applications wouldn’t be adapted for companies with over 100 employees.

WE OFFER A BETTER SOLUTION: THE TEAM ZEUS NATIVE APPS

The Team Zeus application is a responsive communication and collaboration web application for enterprises, which is accessible on any devices. Thus, you can access Team Zeus on your phone by downloading our app.

BETTER MANAGEMENT OF CONVERSATIONS

One of the main advantages of Team Zeus – in comparison with public messaging apps – is that you can easily create different groups (no matter how big they are), and have separate conversations about different topics within the same group – as opposed to having to use a single thread for different discussions.

BETTER SECURITY

In contrast with public apps, Team Zeus keeps your internal conversations 100% secure, as not only all content that is shared between employees is encrypted, but access is limited to staff only. Besides, Team Zeus’s data centre is based in the EU and complies with the European General Data Protection Regulation, which makes it an appropriate mean of communication for colleagues to converse together.

Furthermore, Team Zeus also increases the security of your account by enabling companies to appoint administrators who are responsible for managing users and controlling the Team Zeus company account, via an audit trail which records all sensitive activities. In case a normal user changes phone, he/she can as well deny their old device access to Team Zeus.

Last but not least, the Team Zeus application goes beyond instant messaging, offering a to-do list, calendar and a range of other features designed to enhance your productivity.

So, what are you waiting for? Sign-up for Team Zeus now and download our application on your phone.

Roadmap July 2017

Team Zeus Roadmap Instant Messaging

INSTANT MESSAGING

  • Increased performance: faster opening of conversation and chats.
  • The name of the person who archived a conversation will be displayed below the message sender area, with the time and date it was archived.
Team Zeus Roadmap Calendar

CALENDAR

  • Calendar invitations: support for adding all people from a group to a calendar event. When a group is selected, it will separately add all users to the event and single invitations will be sent automatically to every member of a group.
Team Zeus Roadmap Search

  • Drum roll: when you click on a message in the search results, it will take you directly to the place in the conversation/chat where the message is located and it will highlight the message. This is a ‘read-only’ contextual view, if you want to go to the conversation/chat and send new messages from this view, click to ‘go to conversation’ or ‘go to chat’ from the upper-right corner, it will open in standard view with latest messages and the name of the message sender.

We value our customers’ feedback, so if you have an idea about a feature you would like us to incorporate, please share it with us.

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