Team Zeus Blog

Motivational musings from Mount Olympus and beyond.

Roadmap July 2017

Team Zeus Roadmap Instant Messaging

INSTANT MESSAGING

  • Increased performance: faster opening of conversation and chats.
  • The name of the person who archived a conversation will be displayed below the message sender area, with the time and date it was archived.
Team Zeus Roadmap Calendar

CALENDAR

  • Calendar invitations: support for adding all people from a group to a calendar event. When a group is selected, it will separately add all users to the event and single invitations will be sent automatically to every member of a group.
Team Zeus Roadmap Search

  • Drum roll: when you click on a message in the search results, it will take you directly to the place in the conversation/chat where the message is located and it will highlight the message. This is a ‘read-only’ contextual view, if you want to go to the conversation/chat and send new messages from this view, click to ‘go to conversation’ or ‘go to chat’ from the upper-right corner, it will open in standard view with latest messages and the name of the message sender.

We value our customers’ feedback, so if you have an idea about a feature you would like us to incorporate, please share it with us.

OoO REPLY Vs TEAM ZEUS VACATION STATUS

“Say ‘Goodbye’ to Auto Reply emails when you go on holidays and say ‘Hello’ to more transparency with the Team Zeus ‘Vacation’ Status”

Before going on a holiday, like most people, you will be busy finishing all the remaining tasks left on your to-do list and creating a handover so that work can be handled by colleagues during your absence.

Before their vacation even starts, the idea of having to come back to an overloaded inbox on their return causes anxiety for most office workers. For this reason, some may prefer to access their email whilst they are away, so they can manage their inbox as emails arrive. What workaholics may not understand though is the true meaning of a ‘holiday’ and how detrimental it can be to not fully switch off – holidays should be a time to rest!

Many people opt for setting up an automatic ‘out of office’ (OoO) reply, so that when people send them an email, the sender is notified of the recipient’s absence and will know when they are returning. However, though this option may seem practical, we would recommend to refrain from using this feature.

Here are the many reasons why we would advise against using an automatic ‘OoO’ response:

SMALL REDUCTION OF EMAILS

Despite the fact that an ‘OoO’ reply cleverly informs people who are emailing you that you are unreachable for the time being, this doesn’t actually stop new people from sending you an email. Thus, the auto reply will only discourage the same sender from sending further emails until you come back to the office.

NOT ALL EMAILS REQUIRE A RESPONSE

Additionally, out of all the emails you receive on a daily basis, only a small percentage will be relevant to you as you have to ignore spam, sales email and emails that were sent to you via a list that you were incorrectly added into. Therefore, not all the emails in your inbox will require a response from you, meaning that the ‘OoO’ reply is unnecessary as a blanket solution.

INCREASED CHANCES OF GETTING SPAMMED

One of the risks of applying the auto-reply function is that it will confirm to spammers that your email address is active. As a consequence, you are facing the possibility of being added to other unwanted mailing lists, which will multiply the amount of spam that is sent to your email address.

HIGHER SECURITY RISKS

Finally, people often make the mistake of providing too much information in their ‘OoO’ email, which could be re-used to carry out Social Engineering Attacks. Elements such as your precise location, your private contact details and the name and email address of a work colleague to whom enquiries can be relayed are all valuable data for cyber criminals. For instance, they could send a convincing message to your colleague, using the data you provided in your auto-reply to achieve their devious goals and cause damage to your company.

But what if there was a better solution to the OoO automated reply?

DISCOVER THE TEAM ZEUS VACATION ONLINE USER STATUS

MORE CLARITY

Team Zeus provides a more effective alternative to the Out-of-Office automated reply for internal use: the Team Zeus ‘Vacation’ online user status. Team Zeus users can notify their colleagues that they are away on holidays with only a few clicks, simply by changing their online status to ‘Vacation’.

The ‘Vacation’ user status displays a blue circle under your profile picture, enabling other users to see at a glance that you are on leave – providing more transparency. As a result, this eliminates the need for your teammates to send you shot-in-the-dark messages and it also reduces noise on your Team Zeus account.

Furthermore, when you select the vacation status, you are prompted to select the date and time of your return, so your colleagues know when you are back and will not disturb you during your break.

100% SECURE

Unlike the ‘OoO’ reply, the Team Zeus ‘Vacation’ status doesn’t put your security at risk as all data is encrypted at source on Team Zeus and access is limited to staff only.

But what should you do as far as external communication is concerned? A more secure and professional approach to using the ‘OoO’ reply would be to send a personal email to clients with whom you correspond, providing them with the name of a person they can contact when you are away, as well as the contact details for that person.

Last but not least, Team Zeus provides plenty of other solutions to help you enjoy a stress-free holiday this summer, read the following article to uncover all of them: 9 tips for using Team Zeus to ease back into work after a holiday.

Team Zeus Development Roadmap – June 2017

We regularly update Team Zeus in order to improve user experience and enhance the productivity of our customers. In this latest update to our roadmap, we have listed some of the exciting improvements we recently made to our team communication app:

Team Zeus Roadmap Chat

MENTION

  • Mentioning someone in a conversation will now automatically add that person to the conversation. It even works when mentioning multiple people in one message.
Team Zeus Roadmap Chat

CHAT

  • We have changed the ‘Recipients’ button so that to show members of the current conversation, you now have to click on the button, where previously you just had to hover over ‘Recipients’ to see the list of members.
Team Zeus Roadmap Search

  • New Search Backend.
  • Search results for users, messages, conversations are always ordered by date of creation, in reverse chronological order.
  • New ordering of search results for calendar events, done by starting date, score/match.
  • Improved search of special characters.
  • Fixed search when making a search query, using this model: ‘#CONVERSATIONNUMBER’.
  • Added basic support for “AND / NOT” Boolean operators in search queries. Thus, you can now make the following search queries:
    • "Search Term 1" AND "Search Term 2" – search for data containing both “Search Term 1″ and “Search Term 2″.
    • "Search Term 1" NOT "Search Term 2" – search for “Search Term 1″, excluding “Search Term 2″ in the results.

PERSONAL TO-DO LIST

Tasks are automatically ordered by ‘Due Date’ and then by alphabetical order on the Team Zeus personal to-do list.

iOS APP

  • The calendar is now viewable on the iOS app, enabling users to view events and import them from Team Zeus to the iOS native app. However, users cannot yet create, edit, or delete events through the app.
  • We have made changes to improve the synchronisation of events from your calendar to the Team Zeus iOS app. If you encounter any issues with calendar sync, please try to delete your device from ‘My Devices’ section on the desktop app, then add it again.

We value our customers’ feedback. So, if you have any ideas for a new feature that you would like us to bring out, please contact us.

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