At Team Zeus, we make every effort to ensure that our application is as user-friendly as possible, in order to provide our users with full support from the day they sign up.
As a result, we are pleased to announce the release of our new support site, following the changes that were made to the old version of Team Zeus. The new support site provides full information and instructions about how to use the range of features available in the new version of Team Zeus, in the forms of small guides.
The tutorials are divided into 10 sections, and describe the steps to follow so that you can accomplish certain actions on Team Zeus. They are also illustrated with images from the app, to help you find the different tools that are mentioned more easily. Here is the list of the different sections you will find on the support site, as well as an overview of what each one covers:
This section includes ten tutorials that show you how to properly set up your Team Zeus profile and configure your account. We also provide some instructions on integrating external apps onto Team Zeus.
The different guides from the ‘Inbox’ sections defines what the Team Zeus Inbox is and explain how to effectively manage it with the use of the “Later” and “Mark as Read” buttons.
The various tutorials that are featured in the ‘Group’ section provide explanations about managing groups, such as: their creation, removal, or how to apply the various privacy settings that are available.
“Stay connected with your work colleagues wherever you are using the Team Zeus native apps.”
With the recent release of the new version of Team Zeus we also announced an update to our native apps for Android and iOS devices. We want customers to benefit from the same experience that the new desktop version provides when using their mobile/tablet, allowing them to easily communicate with their co-workers after they leave the office – from anywhere and at any time.
Both apps match the new design of the platform and offer improved speed and stability compared to the previous mobile versions. If you haven’t yet updated to the latest version of our app, you will need to authorise your device on the platform by clicking “My Devices” in the right-hand drop down menu under your profile. You will then have to press the “Request Code” button to link Team Zeus to your phone, and a number will be displayed next to the button to enter when you login on the app via your phone or tablet.
Here is an overview of what to expect in the new versions of the Team Zeus Android and iOS apps:
Team Zeus App for Android Devices
Like on the desktop version, the main focus is the Inbox that centralises all the notifications from all the different tools (chat – calendar – to-do list). For the purpose of simplicity, elements in your Inbox are automatically categorised under the three following buttons: New – Later – Recently Viewed.
To take part in a conversation in one of the group you a member of, or in a team conversation in which you were added, just press the following button on your screen: . This will display your groups list, as well as the “Other conversations” button to gain access to non-group related conversations. Please note that you can also mark messages as read or add them to the “Later” section of your Inbox via the app.
Users can also easily upload and share files with their colleagues from their phones. A progress bar will be displayed when you attached a file, so that you can keep an eye on the progression of the upload and see when your file is uploaded and ready to be sent.
But one of the greatest advantages of the mobile app is the private chat tool, accessible via the button, which makes it quick and simple to chat with one of your colleagues. You can select a colleague from the list of people, or just type their name into the search bar, and click on their profile. Their online status is displayed, along with their last activity to avoid sending them a message if they are unavailable.
One of the highlights of the new Android app, and something that we know many users were very much looking forward to, is that users have now access to the Team Zeus calendar on their phone/tablet. As a result, users can schedule events with their colleagues directly on their mobile device. To use this functionality, users will first have to sync their Team Zeus calendar with the calendar on their phone.
The calendar tool is featured in the left-hand menu, under the list of groups and conversations.
Another great addition is that the Team Zeus to-do list is now also included on the Team Zeus app, which enables you to keep an eye on the work you have planned and to list any new tasks that may need completing.
The to-do list button is located in the left-hand menu under the Calendar button. To add a task, go to your list and simply click on the floating button at the bottom of your screen.
You can view completed tasks when clicking “Completed tasks” after pressing the arrow at the top.
Download the Team Zeus app now from Google Play – don’t forget to rate it if you like the latest improvements!
If you have an iPhone or an iPad, the Team Zeus iOS app is a smart and straightforward solution to access Team Zeus on your mobile or tablet.
The home page of the Team Zeus iOS app features a menu that provides quick access to the different sections that are accessible via the app, including:
Similarly to the desktop version, the focal point of the iOS app is the Inbox, which contains the streams from the different parts of Team Zeus. In this version, the Inbox is simplified and is split into three different categories: New – Later – Recent.
The app also enables you to mark items that are listed in the “New” section of your Inbox as read, or add them to the “Later” section if you want to respond to it at a later time.
Click this button to display your groups and take part in a conversation in a group you are a member of via your phone or tablet.
Press “Other conversations” to display the team conversations you’ve joined and communicate with ease with people from different groups via your iOS device.
Just like on the Android app, it is very easy to have a private chat via your iOS device with one of your teammates. Simply click “people” and click on the person in the list you wish to contact or type the name of your colleague and check their online status before you get in touch with them.
As opposed to the old version of the application, users are now able to manage their personal to-do list easily via the iOS app.
Download the Team Zeus app now from iTunes and let us know what you think
Alternatively, if you do not want to download our app, you can still access the mobile version on your phone or tablet. Download our app and connect to the world of Team Zeus when you are on the go using your mobile device.
“Save time using a Team Zeus template to communicate routine information to your colleagues”
Internal communication represents an integral part of a company’s culture, as employees should be kept in the loop and know what is happening in the organisation, in order to relay information efficiently. Effective teamwork depends on successful team communication, particularly as some companies may have their own technical terms and processes that have to be understood by everyone in the workplace.
There is, however, plenty of routine information that will be regularly exchanged, and having to write the same message from scratch over and over again would hinder the productivity of your staff. Fortunately, Team Zeus has the facility for users to create templates for announcements and conversations, in order to save time and ensure the consistency of your internal communication.
Keep reading to find out how to use the template feature:
How to create a template
Creating a template on Team Zeus is very simple. Just click on the “Template” button in the left-hand menu to access the template interface.
A Team Zeus template should be used for any communications that are sent on a regular basis, and would otherwise be repetitive and time-consuming to create. To create a new template, click on the floating + button on the bottom right of the app, and the “Create a template” window will be displayed on your screen. To successfully design your template, fill in the three different fields by answering to the following questions:
Who are the receivers?
First, select the recipients of your message – it can be an individual, single or multiple groups. We recommend you be selective and only include the people that should be made aware of the information you are sharing. The good thing is that once you’ve added recipients for the template, you won’t have to do it again when you use the template to create a new conversation / announcement.
Please note that even though your message will only be sent to the persons or groups of people that you have selected, everyone on Team Zeus will have access to the template that you are creating, as the concept of our platform is to favour teamwork.
What’s your message about?
Next, enter a subject line employing keywords that best reflects the nature of your message and gives recipients a clear idea of what the message contains. The subject line should be concise, so get straight to the point in order for the recipients to understand the subject at a glance.
What are the key elements that should be included?
Next, you should think about the exact purpose of your message and the key elements that your message will have to cover. Is your message informative or designed for employees to take actions?
The beauty of a template is that you will only have to write your message once. Therefore, you can dedicate time laying out and structuring your message, to make your text as easy to read as possible – with the use of paragraphs and formatting tools. Team Zeus templates offer a number of solutions to format your text, including: headers, tables, bullet points, bold and italic styles.
Remember to always proofread your template to ensure that it’s understandable and doesn’t contain any errors. You can review your work using the preview button remove_red_eye to see how it will look before using the template.
How to use an existing template
All templates that are created are featured in the list of templates and are made public by default. Templates are categorised based on whether they are used for conversations with the bubble symbol forum, or for announcements with the megaphone icon volume_up.
To use an existing template to send a message to your work colleagues, create a conversation and click on the down-arrow next to: “From template”. Then, select the template of your choice in the list.
Alternatively, click on the template you want to use directly off the template listing and click the “Create conversation” button.
From time to time you may want to edit a template, to ensure that information such as prices or dates can be kept up-to-date. You can modify the text by clicking on the template that requires changes, or after selecting a template when you create a new conversation. Updates that are done to a template are recorded in the “System Messages” listing, allowing you to view when and by whom modifications were made.
Examples of when to create a template
There are a number of situations in which templates will come in handy for your workforce. Here are a few examples of when this feature will prove to be truly useful:
Monthly sales report: sales teams produce monthly sales reports and share them with the purchasing department, so they can buy more stock of the popular items. Thanks to a “monthly sales report template”, someone from the sales team would only have to update the monthly sales report template and attach the new report to their message.
Out of stock list: the purchasing team, sales office, marketing team, logistics department and others will need to be made aware of the items which are no longer in stock on a regular basis. The accompanying message would most likely be the same every time (Please find attached the stock list…) and consequently, would justify the use of a template.
Message to share the minutes of a team meeting: some people may be absent during a team meeting, so to keep a record of the decisions that were taken, minutes will be recorded and shared with the staff on Team Zeus. The person who wrote the minutes can create a template, as once again the message will be similar every time (“Here is the minutes of the last meeting…”), and should require the usage of a template.
The use of ready-made templates on Team Zeus will streamline your company’s internal communication, giving your staff access to templates that are consistent throughout. Templates on Team Zeus provide a time-saving solution that increases users’ productivity. So there’s no need to start over from the beginning – be smart, utilise a template!
If you haven’t yet got a Team Zeus account to test this ingenious feature, don’t wait any longer, sign-up now!